Terms & Conditions

Terms of Service

Last Updated: 9/3/23


This website is operated by Meltd, https://meltdfilaments.com. In this Terms of Service, the terms “the store”, “we”, “us”, and “our” refer to Meltd. These Terms of Service (“ToS”, “terms”) govern your use of the Store and the purchase of products offered on the Store, including the use of our website. These terms are applicable to anyone who visits or uses our website. By visiting our website, you are agreeing to and bound to these terms. If you do not agree, you may not access our website or use our services.

By agreeing to these terms, you represent that you are of legal age in your local region or state of residence.

1. Acceptance of Terms

By accessing or using the Store, you agree to comply with and be bound by these ToS. If you do not agree to these terms, please do not use the Store or our website.

2. Changes to the Terms

Meltd reserves the right to modify, amend, or update these ToS at any time, with or without notice. It is your responsibility to review these ToS periodically. Continued use of the Store after any changes to the ToS constitutes acceptance of those changes. The latest version of the ToS will be provided on this page.

3. Products and Orders

3.1. Product Information: We strive to provide accurate and up-to-date product information, including prices, descriptions, and availability. However, we do not guarantee the accuracy or completeness of such information. Although we strive to ensure representative product photos, colors depicted in product photos may not be representative of the product you receive as all computer monitors may display colors differently. All of our product photos, product descriptions, or pricing information may change at any time without notice, at our discretion. Occasionally there may be typographical errors in the product description, price, discounts, shipping cost, shipping time estimates or photos. We reserve the right to correct any of these errors without notice, and may cancel your order to correct the error.

3.2. Orders: When you place an order on our Store, you are making an offer to purchase the products in your cart. We reserve the right to accept or decline your order at our discretion.

3.3. Payment: Payment for orders is processed securely through Stripe. You agree to provide accurate and complete payment information. Your payment information will be subject to the terms and conditions of the payment processor.

3.4. Product Use: You may not use our products for any illegal or unauthorized purpose.

4. Shipping and Returns

4.1. Shipping: We will make reasonable efforts to deliver products to you within the estimated delivery times. However, we are not responsible for delays beyond our control.

4.2. Returns and Refunds: Please review our Return and Refund Policy for information on returns and refunds.

5. User Accounts

5.1. Account Registration: You may be required to register an account to make purchases on the Store. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

5.2. Account Termination: We reserve the right to terminate or suspend your account at any time, with or without cause.

6. Privacy Policy

Your use of the Store is also governed by our Privacy Policy, which can be found on our Privacy Policy page. Please review the Privacy Policy to understand how we collect, use, and protect your personal information.

7. Intellectual Property

All content, including text, images, logos, and trademarks, on the Store is the property of Meltd and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from the Store without our express written consent.

8. Disclaimers and Limitations of Liability

8.1. Meltd provides the Store “as is” and makes no warranties or representations regarding its accuracy, completeness, or fitness for a particular purpose.

8.2. In no event shall Meltd be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use or inability to use the Store.

8.3. Meltd is not liable for any direct, indirect, incidental, special, or consequential physical damage to your printer, its parts, automated material system, or any physical item by use of our filaments.

8.4. We reserve the right to refuse service to anyone for any reason at any time.

8.5. Prices for our products, including promotional codes or discounts are subject to change without notice.

9. Comments & User Submissions

We may remove or edit any user submissions to our website at our own discretion. This includes but is not limited to reviews, page comments, article comments, and emails.

10. Indemnification

You agree to indemnify, defend and hold harmless Meltd and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

11. Governing Law

These ToS shall be governed by and construed in accordance with the laws of the United States of America, without regard to its conflict of law principles.

12. Contact Information

If you have any questions or concerns about these Terms of Service, please contact us at support@meltdfilaments.com.